Replying to Inquiries

Dear Ms……………………………….
 

Re : Miss Sato

        December 30 – January 7, 2011

Thank you for your email of October 19^th informing us about the forthcoming visit of your friend, Miss Sato and her boyfriend to ………………….Hotel.

We are happy to confirm a double bed room at a daily rate of US $ 100 net Including breakfast from December 30 until January 7, 2011.

We look forward to welcoming your friend to ……………… Hotel and should there be anything else we can do to make their stay with us pleasant and enjoyable, please feel free to contact us.

Sincerely yours,

…………………………

Reservation Staff

Dear Mr. ……………………..

Thank you for your enquiry dated May 16^th, However, we very much regret that the hotel is fully booked for the week of May 31^st – June 6^th.

There might be some last-minutes cancellations, but we shall not know definitely until the end of next week. If, by then, you have not found the required rooms, perhaps you will care to contact us again, and we shall certainly do our very best to accommodate you.

We are very sorry that we can not be more helpful at the moment.

Yours sincerely,

………………………….

Reservation Staff

Dear Ms……………………..

Thank you for your email dated  April 10^th, 2011.

We are very sorry to heard that your son is ill and hope that he will get better soon.

We have, as requested, cancelled the family room reservation for the period of April 23, 24 and 25, 2011.

Yours sincerely,

…………………………..

Reservation